Catch renewals before they quietly lapse.
Most members don’t cancel on purpose - their card expires or the date simply passes them by. SharpTXT sends renewal reminders, retries failed payments with a friendly notice, and win-backs expired members automatically.
- Free plan, no credit card
- Set up with a QR scan
- See when every message is read
Sent automatically: 14 days before membership expiry
The problem
Sound familiar?
None of it is hard. It just never stops - and each one is a message someone has to remember.
Members churn in silence
No cancellation email, no complaint - they just don’t renew.
Failed payments surface too late
By the time you check the dunning report, access already stopped.
Expiry notices go out manually
Whoever runs the list forgets - and the member never hears about it.
Card-expiry season hits everyone at once
A batch of failed charges arrives faster than you can call.
Win-backs are inconsistent
Some lapsed members get an offer; most just quietly disappear.
What you can automate
Built for Subscriptions & Memberships
Set each one up once. From then on it goes out on time, to every customer, the same way.
Renewal reminders
Members know before the charge, not after it fails.
Payment reminders
Dunning sequences that recover card issues fast.
Expiry notifications
14-day and 3-day notices for gyms, co-working spaces, and clubs.
Membership updates
Tier changes and policy notes delivered to everyone at once.
Re-engagement campaigns
Lapsed members brought back with targeted offers.
How it runs
Your workflows, on autopilot
Choose what starts it. SharpTXT sends every step after that, and each reply moves the customer along.
Renewals
- Starts whenRenewal in 14 days
- First reminder
- 3-day reminder
- Charge attempt
- ResultReceipt sent
Failed payments
- Starts whenCharge failed
- Retry notice
- Update-card link
- ResultPayment recovered
Win-backs
- Starts whenMembership expired (30d)
- Win-back offer
- ResultReactivation link
The conversation, not just the message
Replies branch. SharpTXT builds each one as a flow you can see: a step is a message, and every answer is a line to whatever comes next - including the point where a person takes over. This is the same editor you get after signing in.
Renews in one reply, pauses instead of losing the member, and sends cancellations to a person who can offer something back.
Your membership ends in 7 days. Reply 1 to renew, 2 to pause, or 3 to cancel.
Renewed - thank you! Your receipt is on its way.
Ends here
Paused for 30 days. Reply RESUME whenever you are ready.
Sorry to see you go - a team member will help you with the cancellation.
Member support
- Step 1: Your membership ends in 7 days. Reply 1 to renew, 2 to pause, or 3 to cancel. If they reply 1, go to step 2. If they reply 2, go to step 3. If they reply 3, go to step 4.
- Step 2: Renewed - thank you! Your receipt is on its way. The conversation ends here.
- Step 3: Paused for 30 days. Reply RESUME whenever you are ready. If they reply resume, go to step 2.
- Step 4: Sorry to see you go - a team member will help you with the cancellation. Hands the conversation to Member support.
What changes
Less time messaging. More of it working for you.
Less silent churn
Reminded members renew on purpose instead of lapsing by accident.
Failed payments recovered in hours
An instant retry notice with a card-update link beats a dunning report.
Revenue you can forecast
Consistent renewal and win-back flows make MRR steadier month to month.
Keep renewals on autopilot.
Automate reminders, failed-payment recovery, and win-backs - and stop losing members silently.
Start free today
- Free plan - free forever, no credit card
- Link your WhatsApp number with a QR scan
See it with our team
- A walkthrough built around your workflows
- Ask about the official Meta WhatsApp Business Platform
Comparing plans? See pricing