Automotive

Keep customers coming back for their next service.

Most drivers don’t ignore servicing on purpose - they just lose track of the interval. SharpTXT reminds them when service is due, confirms bookings, and pings them the moment the car is ready, so repeat business doesn’t depend on memory.

  • Free plan, no credit card
  • Set up with a QR scan
  • See when every message is read
TA
TF Auto Servis
Business account
Today
Message
9:41

Sent automatically: Service interval reached (6 months)

The problem

Sound familiar?

None of it is hard. It just never stops - and each one is a message someone has to remember.

  • Service intervals slip by

    Customers mean to come in at 10,000 km - and show up at 40,000.

  • Bookings are confirmed by voice mail-tag

    One appointment takes three calls and still gets missed.

  • “Is my car ready?” interrupts every job

    Technicians stop work to answer status calls all day.

  • Repair approvals stall the bay

    Extra work waits on a phone call to the owner while the car blocks the lift.

  • Lapsed customers never return

    Without a reminder, the next service happens somewhere else.

What you can automate

Built for Automotive

Set each one up once. From then on it goes out on time, to every customer, the same way.

Service reminders

Interval-based nudges that bring vehicles back on schedule.

Booking confirmations

Slot locked in without a single confirmation call.

Vehicle collection notifications

Sent the moment the job card is marked complete - bays clear faster.

Maintenance reminders

Tyres, brakes, and inspections prompted by date or mileage.

Photo quote approvals

Inspection photos and repair quotes approved with a one-word reply.

How it runs

Your workflows, on autopilot

Choose what starts it. SharpTXT sends every step after that, and each reply moves the customer along.

Servicing

  1. Starts when
    Service due (6 mo / 10k km)
  2. Reminder
  3. Booking confirmed
  4. Vehicle ready
  5. Result
    Follow-up

Repair approvals

  1. Starts when
    Issue found on inspection
  2. Photo + quote sent
  3. Customer replies 1 to approve
  4. Result
    Work starts

Collections

  1. Starts when
    Job completed
  2. Ready notification
  3. Pick-up confirmed
  4. Result
    Feedback request

The conversation, not just the message

Replies branch. SharpTXT builds each one as a flow you can see: a step is a message, and every answer is a line to whatever comes next - including the point where a person takes over. This is the same editor you get after signing in.

A customer replies to a service reminder

The service reminder asks one question. Booking is automatic; anything about a quote or a fault goes to the service advisor.

StartMessage

Your car is due for service. Reply 1 to book, 2 for a quote, or 3 if not now.

1.if1
2.if2
3.if3
Message

Which day works? Reply a date like 24/12 and we will hold the bay.

1.ifanything
Hands offMessage

Our service advisor will send a quote shortly.

The service advisor

Message

No problem. We will remind you again next month.

Ends here

Message

Your bay is held. Reply CHANGE if the day moves.

1.ifchange
  1. Step 1: Your car is due for service. Reply 1 to book, 2 for a quote, or 3 if not now. If they reply 1, go to step 2. If they reply 2, go to step 3. If they reply 3, go to step 4.
  2. Step 2: Which day works? Reply a date like 24/12 and we will hold the bay. If they reply anything, go to step 5.
  3. Step 3: Our service advisor will send a quote shortly. Hands the conversation to The service advisor.
  4. Step 4: No problem. We will remind you again next month. The conversation ends here.
  5. Step 5: Your bay is held. Reply CHANGE if the day moves. If they reply change, go to step 2.
An answer leaves from its own dotA dashed line sends the contact backHands offA person takes over hereScroll sideways to follow the flow

What changes

Less time messaging. More of it working for you.

A fuller booking board

Interval reminders turn dormant owners into scheduled jobs weeks ahead.

Bays that clear faster

Instant ready-notifications end the status calls and free hoarded parking.

Approvals in minutes, not phone tag

Customers see the photo, reply 1, and the technician keeps working.

Turn service reminders into repeat bookings.

Put interval reminders, confirmations, and ready-alerts on autopilot - and keep every bay full.

Start free today

  • Free plan - free forever, no credit card
  • Link your WhatsApp number with a QR scan
Start free

See it with our team

  • A walkthrough built around your workflows
  • Ask about the official Meta WhatsApp Business Platform
Book a demo
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