SharpTXT
Beauty & Wellness

Fill every chair with timely reminders and rebooking nudges.

An empty slot can’t be sold after the fact. SharpTXT confirms bookings instantly, reminds clients the day before, and invites them back when they’re due - so the calendar stays full without anyone chasing it.

Start freeBook a demo
  • Free plan, no credit card
  • Set up with a QR scan
  • See when every message is read
GS
Glow Studio
Business account
Today
Message
9:41

Sent automatically: 24 hours before appointment

The problem

Sound familiar?

None of it is hard. It just never stops - and each one is a message someone has to remember.

  • Clients forget appointments

    A missed reminder is an empty chair for two hours of prime time.

  • Last-minute cancellations leave gaps

    By the time you know, it’s too late to refill the slot.

  • Every booking gets confirmed by hand

    Stylists and therapists double as receptionists between clients.

  • Package balances get disputed

    Clients lose track of prepaid sessions and question the count at the counter.

  • Rebooking relies on the client

    “See you in six weeks” rarely survives a busy month.

What you can automate

Built for Beauty & Wellness

Set each one up once. From then on it goes out on time, to every customer, the same way.

Appointment reminders

Clients arrive on time, or reschedule early enough to refill.

Booking confirmations

Instant confirmation straight from your booking flow.

Membership reminders

Renewal and expiry notices sent before value runs out.

Package balance updates

Sessions left in each prepaid bundle, sent after every visit - no more balance disputes.

Rebooking & win-backs

“You’re due” prompts, plus offers for clients who haven’t visited in 30 days.

How it runs

Your workflows, on autopilot

Choose what starts it. SharpTXT sends every step after that, and each reply moves the customer along.

Appointments

  1. Starts when
    Booking made
  2. Confirmation
  3. Day-before reminder
  4. Visit
  5. Result
    Rebooking prompt

Prepaid packages

  1. Starts when
    Session completed
  2. Sessions-remaining update
  3. Next-due reminder
  4. Result
    Session booked

Win-backs

  1. Starts when
    No visit in 30 days
  2. Win-back offer
  3. Result
    Slot booked

The conversation, not just the message

Replies branch. SharpTXT builds each one as a flow you can see: a step is a message, and every answer is a line to whatever comes next - including the point where a person takes over. This is the same editor you get after signing in.

Someone messages "BOOK"

Picks the service and the day, confirms the slot, and sends colour or treatment questions straight to a stylist instead of guessing.

StartMessage

Hi! What would you like? Reply 1 for a cut, 2 for a facial, or 3 for colour or treatments.

1.if1
2.if2
3.if3
Message

Lovely. Which day suits you? Reply TODAY, TOMORROW or a date like 24/12.

1.ifanything
Hands offMessage

Colour and treatments need a quick consult - one of our stylists will message you.

The stylist on shift

Message

You are booked. We will remind you the day before. Reply CHANGE to pick another time.

1.ifchange
  1. Step 1: Hi! What would you like? Reply 1 for a cut, 2 for a facial, or 3 for colour or treatments. If they reply 1, go to step 2. If they reply 2, go to step 2. If they reply 3, go to step 3.
  2. Step 2: Lovely. Which day suits you? Reply TODAY, TOMORROW or a date like 24/12. If they reply anything, go to step 4.
  3. Step 3: Colour and treatments need a quick consult - one of our stylists will message you. Hands the conversation to The stylist on shift.
  4. Step 4: You are booked. We will remind you the day before. Reply CHANGE to pick another time. If they reply change, go to step 1.
An answer leaves from its own dotA dashed line sends the contact backHands offA person takes over hereScroll sideways to follow the flow

What changes

Less time messaging. More of it working for you.

Fewer empty chairs

Reminded clients show up; cancellations come early enough to fill the gap.

Staff stay with clients, not their phones

Confirmations and reminders go out without pulling anyone off the floor.

Clients rebook before they drift

Timed rebooking prompts turn one-off visits into standing routines.

Turn one-off visits into standing appointments.

Automate reminders, memberships, and rebooking prompts - and keep every chair earning.

Start free today

  • Free plan - free forever, no credit card
  • Link your WhatsApp number with a QR scan
Start free

See it with our team

  • A walkthrough built around your workflows
  • Ask about the official Meta WhatsApp Business Platform
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