Start free, and pay a fraction of ForwardChat's price
ForwardChat starts at RM299/mo after a 7-day trial. SharpTXT has a free plan with no time limit and paid plans from RM79/mo - and you choose whether to connect by QR code or through Meta's official API.
- Free plan - RM0
- No card, no contract
- Malaysian team in Kuala Lumpur
- Free forever · paid from RM79/mo
- QR link or official API + Coexistence
- Webhooks · isolated data · PDPA tools
SharpTXT vs ForwardChat at a glance
| Feature | SharpTXT | ForwardChat |
|---|---|---|
| Cheapest paid plan | RM79/moRM63/mo billed annually, Standard plan | RM299/moRM249/mo billed annually, Starter plan |
| Free plan | RM0 forever100 contacts, 1 number, no card | No7-day trial, no card |
| Official Meta API from | RM499/moRM399/mo annually, Business plan | RM299/moofficial API on every plan |
| Markup on Meta message fees | NoneMeta bills you directly | NoneMeta bills you directly |
| Works without a Meta Business account | YesStandard plans | NoMeta Business account needed |
| Keep using the WhatsApp Business app | YesEnterprise, via Meta Coexistence | Yes |
| Setup | Self-servesign up and link a number in minutes | Done for youfree setup in about 24 hours |
| Channel focus | WhatsApp only | WhatsApp only |
| Local Malaysian team | YesKuala Lumpur | YesPuchong, Selangor |
Source: each vendor's published pricing (links below) · Checked 22 September 2026
Why businesses choose SharpTXT over ForwardChat
A free plan, then far less per month
Use SharpTXT with real customers for as long as you like, with no card. When you grow, paid plans start at about a quarter of ForwardChat's entry price.
- SharpTXT
- Free forever · paid from RM79/mo
- ForwardChat
- 7-day trial · from RM299/mo
Your choice of connection
Link any number by QR code with no Meta account and be live in minutes - or go official with Coexistence and keep your WhatsApp Business app. ForwardChat offers the official route only.
- SharpTXT
- QR link or official API + Coexistence
- ForwardChat
- Official API only
Every message tracked, every contact protected
Webhooks report sent, delivered and read the moment WhatsApp does, each business's data is isolated, and PDPA consent tools are built in. ForwardChat's public pages don't mention these.
- SharpTXT
- Webhooks · isolated data · PDPA tools
- ForwardChat
- Not stated on their public pages
The full comparison
| Feature | SharpTXT | ForwardChat |
|---|---|---|
| Pricing (RM) | ||
| Cheapest paid plan | RM79/moRM63/mo billed annually, Standard plan | RM299/moRM249/mo billed annually, Starter plan |
| Free plan | RM0 forever100 contacts, 1 number, no card | No7-day trial, no card |
| Cheapest official Meta API plan | RM499/moRM399/mo annually, Business plan | RM299/moofficial API on every plan |
| Top published plan before custom quote | RM999/moRM799/mo annually, Business Enterprise | RM999/moPro plan |
| Markup on Meta message fees | NoneMeta bills you directly | NoneMeta bills you directly |
| Connecting WhatsApp | ||
| Link a number WhatsApp Web-style (unofficial) | YesStandard plans (not an official Meta product) | Noofficial API only |
| Official Meta Business Platform (Cloud API) | YesEnterprise plans | Yes |
| Keep using the WhatsApp Business app (Coexistence) | YesEnterprise, via Meta Coexistence | Yes |
| Works without a Meta Business account | YesStandard plans | NoMeta Business account needed |
| Setup | Self-servesign up and link a number in minutes | Done for youfree setup in about 24 hours |
| Channels | ||
| Instagram / Messenger | No | No |
| Telegram, web chat, SMS and others | No | No |
| Channel focus | WhatsApp only | WhatsApp only |
| Features | ||
| Shared team inbox | Yes | Yes3 users on Starter |
| Bulk / broadcast campaigns | Yes | Yes5,000 a month on Starter |
| Automation / keyword rules | Yes | YesAI replies, 6,000 a month on Starter |
| Language support | Multi-language templatesno automatic language detection | Native AI repliesBM, English, Chinese and Manglish |
| In-chat payments | No | YesDuitNow QR |
| E-commerce sync (Shopify / WooCommerce) | No | Not yet |
| Appointment / booking tools | Not built inbuildable via webhooks | Booking syncGrowth plan and up |
| Webhooks / developer API | Yeswebhooks on every plan, external API on Enterprise | Not stated |
| Tenant-level data isolation | Yes | Not stated |
| PDPA consent wording provided | Yes | Not stated |
| Support | ||
| Local Malaysian team | YesKuala Lumpur | YesPuchong, Selangor |
| Priority support | Enterprise plansBusiness and up | Growth plan and uppriority setup and WhatsApp support |
When ForwardChat might suit you better: you want the whole setup done for you; you want AI that replies natively in Bahasa Malaysia, Chinese and Manglish; you want to collect payments in the chat with DuitNow QR.
Competitor details are taken from each vendor's public website, checked on 22 September 2026. Vendors change pricing and features often, so confirm on their site before you decide. "Not stated" means their public pages don't say either way, not that the feature is missing. SharpTXT prices are our current list prices from the pricing page.
Sources: ForwardChat pricing · ForwardChat vs SleekFlow.
All product names and trademarks belong to their owners. SharpTXT is not affiliated with or endorsed by the companies compared here. Spotted something out of date? Tell us and we'll correct it.
SharpTXT vs ForwardChat: your questions
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